IMPACT Training Resources
This section contains a variety of tools to support your recruiting and retention efforts.
Joint Call Audit Forms
Of all the training tools available for recruiting and retention managers to use, none are better than the Joint Call Audit. Observing your team members in action during a sales interview provides great opportunities to witness a recruiter’s or retainer’s strengths and areas of challenge as well as the opportunity to provide timely coaching following the appointment.
By conducting joint calls on a regular basis, you are also demonstrating care and appreciation for the work your team
members perform, staying in touch with applicants and/or unit members and keeping your view of business in perspective.
Prospecting Parthenons
Organize your prospecting efforts by building a Parthenon. The idea is taken from the ancient Greek structure. The building’s roof contains a segment of prospects or unit members you want to recruit or retain from. The columns holding up the roof contain the various strategies you can employ to reach out to each segment. Why so many strategies? If one or two columns crack, the whole building will not collapse, because you will have other strategies to help you succeed. Below the columns, you can place the tasks you must complete to implement each prospecting strategy.
Some sample Prospecting Parthenons for both recruiting and retention are available by clicking on the links below. There are also some links to blank Prospecting Parthenons so you can begin building your own prospecting strategies.